Delivery & set up is free within 40 miles of our base in London. A small additional charge may apply to events outside of this or for early set up / late collection.
It usually takes us 45 - 60 minutes to set up which depends mainly on access to the venue/location.
Yes, all professional event hire services must carry Public Liability Insurance (we have £10mil). We've also got Professional Indemnity Insurance and all of our equipment have been electrically PAT tested. Certificates are available on request.
For all short term bookings (less than 3 days), we always have a member of staff attend your event to take care of everything for you.
For long term bookings, we can also offer one-to-one training, telephone support and emergency call out maintenance.
All (sensible) photos will be provided free of charge in an online web gallery. Additionally, reprints of any photos are available on request.
We require access to a one standard 13 amp power socket and placed within a housed indoor environment (outdoor tents are okay).
If you choose to have a Social Sharing Kiosk and/or a Hashtag Printing Station, we must be in a location that has good mobile phone network coverage for our 3G/4G mobile broadband router. Alternatively, we can connect to the venue/location's wifi. If using wifi, please ensure that there are no firewalls blocking Facebook, Instagram and Twitter etc.
Our Photo Booths and Backdrops take up minimal floor space but we would recommend a space of 2.5m x 2.5m x 2.5m. This allows guests more space to take photos and access the props etc.
For exact dimensions of our set up, please contact us.
We only use professional, high resolution (600dpi) thermal dye sublimation printers (the ones photo processing companies use) for instant prints that are immediately touch dry and water proof.